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6/25/2009 Scheduled Voice System Upgrade/Outage

There will be a maintenance window for the campus voice telecommunications system on Thursday, June 25th, from 5:00 PM to 8:00 PM.

We anticipate a total voice system outage lasting less than two hours.

The outage will impact all incoming and outgoing calling on the system, voice messaging will not be in service, and auto attendants and call center systems will not be in operation (Press 1,2, or 3 for X; no calls queued with music on hold for departments, ticketing, etc.).

Students faculty, staff and visitors who are on campus should utilize cell phones, email, texting, etc., for general communications during this outage. UNI staff utilizing the campus 800 Mhz radio system can continue to use them during this outage, but the telephone access feature will not be available.

FOR EMERGENCIES: Cell phones should be used to call UNI Public Safety, at 273-4000, or 273-2712; or cellphone users can dial 911.

An email will be sent to the IT-ANNOUNCE mail list when the maintenance window has been completed.

If you have questions concerning this upgrade and the maintenance window, please feel free to contact Randy Hayes at extension 37473, or at randal.hayes@uni.edu.

We thank you in advance for your patience and cooperation.

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This page contains a single entry from the blog posted on June 23, 2009 8:00 AM.

The previous post in this blog was 6/27/2009 MEMFIS Applications Outage - Possibly Delayed until July 3.

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