ITS Communications Corner Announcements

The MEMFIS system will be undergoing its annual fall upgrade this weekend (December 7-9). As a result the system will be unavailable from 5pm Friday through 5pm Sunday evening. If you have problems following the outage, please contact the ITS Help Desk at ITS-Consult@uni.edu or 319-273-5555.

No other oracle databases or applications should be impacted.

We apologize for any inconvenience and thank you for your patience.

ITS-Information Systems
Database and Applications Administration Team

Due to system maintenance scheduled for Saturday, March 15, MyUNIverse and HEAT will be unavailable from 8 a.m. to 5 p.m. The following systems will be unavailable from 7 a.m. to 1 p.m., Sunday, March 16: e-mail (mail will still be received), MyUNIverseCT (formerly WebCT), MyUNIverse, MEMFIS, and many other smaller distributed systems.

In order to adjust our SAN (Storage Area Network) to support the new imaging project we have scheduled the following maintenance to occur Sunday, March 16 from 7am - 1pm.

Due to system maintenance scheduled for Saturday, March 15, MyUNIverse and HEAT will be unavailable from 8 a.m. to 5 p.m. The following systems will be unavailable from 7 a.m. to 1 p.m., Sunday, March 16: e-mail (mail will still be received), MyUNIverseCT (formerly WebCT), MyUNIverse, MEMFIS, and many other smaller distributed systems.

The production database WEBP will be unavailable on Saturday, March 15th beginning at 8:00am through 5:00pm. The outage is necessary to upgrade the Oracle database to version 10.2.0.3. This outage will impact the following applications:

My UNIverse
HEAT
AD_ASTRA
Residence applications
BALANCE
UNI ID card system
LIB_PROD systems
ASCC

These databases work with the following applications: Ad Astra, Balance, Equitrac, Heat, Library and the My Universe applications.

The upgrade will take approximately 6-8 hours to complete. Please let me know if you have questions about the upgrade or the proposed dates for the upgrades.

Due to system maintenance scheduled for Saturday, March 22nd, MEMFIS will be unavailable from 7 a.m. to 10 a.m. This will not impact any other system except MEMFIS Production.

Due to system maintenance scheduled for Saturday, March 29th, MEMFIS will be unavailable from 2 a.m. to 8 a.m. This will not impact any other system except MEMFIS Production.

MEMFIS system maintenance is scheduled for Saturday, April 5th, so Production MEMFIS will be unavailable from 6 a.m. to 10 a.m. This will not impact any other system except MEMFIS Production.

There will be a planned power outage in the Curris Business Building on Saturday, November 29, 2008, beginning midnight Friday and continuing until 8:00a.m. Saturday morning for phase II improvements to the Curris Data Center infrastructure. Prior to the loss of electrical power, systems will be shutdown in an orderly fashion beginning as early at 9:00p.m., Friday night.

This outage will affect only the Curris Data Center. All of the Services housed in the Curris Data Center including Email, MEMFIS, WebCT, MyUNIverse, ITS File & Print services, SIS applications and wireless internet connections will be unavailable during this time frame.

Additionally, applications for A&F, Marketing & Public Relations, CNS, ESS, DOR, and Advancement not specifically mentioned will be affected as well.

Campus access to the internet will be maintained during this outage.

During this time all services will be unavailable. Services will return once maintenance is complete - this may be earlier than the 8:00a.m. deadline.

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (formerly known as the East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

The MEMFIS system will be undergoing its annual fall upgrade this weekend (December 12-15). As a result the MEMFIS system will be unavailable from 5pm Friday, Dec. 12th through 8am Monday, Dec. 15th . If you have problems following the outage, please contact the ITS Help Desk at ITS-Consult@uni.edu or 319-273-5555.

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (formerly known as the East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

ITS will apply the year-end W-2 patches to MEMFIS resulting in an outage from 2 to 5 a.m., Wednesday, Jan. 14. This includes time cards and all self-service applications.

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (formerly known as the East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

This week there are two planned Internet outages due to network maintenance. The maintenance work is intended to resolve a problem with network statistics reporting.

The first outage is scheduled for Friday, January 23rd, from 6:00-6:20 am. If necessary, there will be a second longer outage on Sunday, January 25th, from 6:00-7:00 am.

These outages will disrupt *all* off-campus Internet access and services provided including UNI email system, web sites, eLearning (WebCT), MEMFIS, etc.

On-campus use of these UNI services will continue to function normally and all email will be delivered.

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (formerly known as the East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

All MEMFIS applications will be unavailable from 4:00 am to 7:00 am on Sunday, February 15th. ITS will be applying patches for yearend reporting. This will affect all MEMFIS applications including self service and timecard processing. There should not be any noticeable impact for users after the upgrade completes.

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (formerly known as the East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

All MEMFIS applications will be unavailable from 6:00 am to 4:00 pm on Saturday, June 6th. This will affect all MEMFIS applications including self service and timecard processing. There should not be any noticeable impact for users after the upgrade completes.

The MEMFIS applications outage previously announced may be delayed until July 3. A final decision will be posted after Tuesday, June 23.

All MEMFIS applications will be unavailable from 6:00 am to 3:00 pm on Saturday, June 27th.  This will affect all MEMFIS applications including self service and timecard processing. There should not be any noticeable impact for users after the upgrade completes.

All MEMFIS applications will be unavailable from 6:00 am to 3:00 pm on Friday, July 3^rd instead of the previously announced June 27.  This will affect all MEMFIS applications including self service and timecard processing. There should not be any noticeable impact for users after the upgrade completes.

The loader for the financial reporting system was inadvertently run around noon and as a result the financial reports are coming up blank. Unfortunately this process takes quite a few hours to run and will complete around 6pm. We apologize for the inconvenience. We will ensure that the data is refreshed tonight with todays data and is ready bright and early in the morning tomorrow.

Attempts to run reports before 6pm will result in either blank reports or partial reports.

The load of the MEMFIS financial data completed around 6:30PM this evening and was successful. MEMFIS Financial Reporting is now available.

Due to a bug in the file system our production database server must be restarted to get the production portal database back. This is going to be done at 3:30pm today. This will impact MEMFIS, WebCT, MyUNIverse, and web based reporting.

All databases are expected to be back by 4pm. A follow up email will be sent when this has been taken care of.

The root cause of this issue is the power outage in Gilchrist Hall over the weekend.

We are actively working with Sun on a permanent fix for this issue.

All impacted databases are now up and their corresponding web/application servers can now be restarted.