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February 8, 2008

2/8/2008 Email, MyUNIverse, WebCT, & ResQPortal Outage for maintenance starting at 11:59pm Friday evening

Email, MyUNIverse, WebCT, & ResQPortal will be unavailable starting at 11:59pm Friday evening, February 8, 2008, for up to two hours for system maintenance.

The following systems and their associated applications will be impacted:


  • UNI Collaboration Suite (Email, all CatID authentication)
  • MyUNIverse
  • WebCT
  • ResQ Portal

March 6, 2008

3/16/2008 Major System Outage Planned

Due to system maintenance scheduled for Saturday, March 15, MyUNIverse and HEAT will be unavailable from 8 a.m. to 5 p.m. The following systems will be unavailable from 7 a.m. to 1 p.m., Sunday, March 16: e-mail (mail will still be received), MyUNIverseCT (formerly WebCT), MyUNIverse, MEMFIS, and many other smaller distributed systems.

In order to adjust our SAN (Storage Area Network) to support the new imaging project we have scheduled the following maintenance to occur Sunday, March 16 from 7am - 1pm.

Continue reading "3/16/2008 Major System Outage Planned" »

July 7, 2008

7/12/2008 Email, MyUNIverse, MEMFIS, & WebCT Outage on Saturday

ITS will be applying operating system patches beginning at 6am on Saturday July 12, 2008. Maintenance is expected to be complete by 10am.

The following systems and services will be unavailable during the maintenance window:
CatID
Campus E-Mail (Collab)
MEMFIS
MyUniverse
WebCT
Student Web Registration (ResQPortal)
Student Registration (Mainframe)
Discoverer
Webfocus
COD XML System
ResNet Registration
Phone Book (all J2EE applications)
Heat
Library systems

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (old East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

July 25, 2008

8/2/2008 PLANNED ELECTRICAL SHUT DOWN - CURRIS BUSINESS BUILDING

The Facility Services message below explains that the electricity will be shut off in the Curris Business Building August 2, 2008. In preparation, Email, WebCT, and MyUNIverse will be shut down at 5:30 a.m. and all computer systems in the computer room in Curris will be shut down at 6:30 a.m. This includes the mainframe (QWS3270/IBM Mainframe) application transactions (SI12, SI70, etc.) include Cashiering, Admissions, Accounts Receivable, Financial Aid, Registrar's, Public Safety, Residence, and all Web services for registering, instant transcripts, degree audits, parking permits, etc. Campus access to the internet will be maintained during this outage.

The systems will come back online once power becomes available and we expect all the various systems to become available by mid-afternoon.

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (old East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

Continue reading "8/2/2008 PLANNED ELECTRICAL SHUT DOWN - CURRIS BUSINESS BUILDING" »

November 22, 2008

11/29/2008 Major Computer System Outage Saturday

There will be a planned power outage in the Curris Business Building on Saturday, November 29, 2008, beginning midnight Friday and continuing until 8:00a.m. Saturday morning for phase II improvements to the Curris Data Center infrastructure. Prior to the loss of electrical power, systems will be shutdown in an orderly fashion beginning as early at 9:00p.m., Friday night.

This outage will affect only the Curris Data Center. All of the Services housed in the Curris Data Center including Email, MEMFIS, WebCT, MyUNIverse, ITS File & Print services, SIS applications and wireless internet connections will be unavailable during this time frame.

Additionally, applications for A&F, Marketing & Public Relations, CNS, ESS, DOR, and Advancement not specifically mentioned will be affected as well.

Campus access to the internet will be maintained during this outage.

During this time all services will be unavailable. Services will return once maintenance is complete - this may be earlier than the 8:00a.m. deadline.

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (formerly known as the East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

December 20, 2008

12/27/2008 Major Computer System Outage, All CatID Systems (Email, etc.)

The Collaboration Suite team needs an estimated eight hour maintenance window to perform a database upgrade and increase space for email recovery, there will be an outage on Saturday, December 27, 2008 from 12:01 AM to 8:00 AM. This outage will affect *all* applications authenticating with CatID including E-Mail, MyUNIverse, eLearning (WebCT) and mainframe QWS3270 transactions.

All mainframe (QWS3270) application transactions (SI12, SI70, RS04, CVBH, SI19, etc), which includes Cashiering, Admissions, Accounts Receivable, Financial Aid, Registrar's, Public Safety, Residence and all Web services for registering, instant transcripts, degree audits, parking permits, etc.

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (formerly known as the East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

January 16, 2009

1/23/2009 Brief Network Outages – Friday and Sunday Mornings

This week there are two planned Internet outages due to network maintenance. The maintenance work is intended to resolve a problem with network statistics reporting.

The first outage is scheduled for Friday, January 23rd, from 6:00-6:20 am. If necessary, there will be a second longer outage on Sunday, January 25th, from 6:00-7:00 am.

These outages will disrupt *all* off-campus Internet access and services provided including UNI email system, web sites, eLearning (WebCT), MEMFIS, etc.

On-campus use of these UNI services will continue to function normally and all email will be delivered.

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (formerly known as the East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

June 2, 2009

6/13/2009 POSTPONED Major Central Database Server Outage, Saturday, June 13, 7am - 4pm

ITS will be moving production databases to new equipment beginning at 7:00 AM on Saturday June 13, 2009. This maintenance is expected to be complete by 3:00-4:00 PM. An email will be sent out once the database is available.

The following systems and services will be unavailable during the maintenance window:


  • MyUniverse
  • Student Web Registration (ResQPortal)
  • Student Registration (Mainframe)
  • COD XML System - Financial Aid back office
  • ResNet Registration
  • Phone Book (all J2EE applications)
  • Heat - Help desk
  • Some Library systems which utilize Oracle
  • CardID system (system for printing UNI ID cards)
During the outage, a temporary MyUNIverse home page will allow the campus community to access resources normally accessed via MyUNIverse. For example, links to the following will be there:

  • Campus Web based E-Mail
  • WebCT
  • MEMFIS
  • CatID Reset
If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building. Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

June 9, 2009

6/13/2009 Database Server Outage Rescheduled

The major central database server outage scheduled for Saturday June 13th, has been rescheduled for one week later.

June 12, 2009

6/20/2009 Major Central Database Server Outage, Saturday, June 20, 7am - 4pm

Maintenance originally scheduled for Saturday, June 13 has been postponed until Saturday, June 20. The following systems and services will be unavailable during the maintenance window on June 20:

  • MyUniverse
  • Student Web Registration (ResQPortal)
  • Student Registration (Mainframe)
  • COD XML System - Financial Aid back office
  • ResNet Registration
  • Phone Book (all J2EE applications)
  • Heat - Help desk
  • Some Library systems which utilize Oracle
  • CardID system (system for printing UNI ID cards)

During the outage, a temporary MyUNIverse home page will allow the campus community to access resources normally accessed via MyUNIverse. For example, links to the following will be there:
  • Campus Web based E-Mail
  • WebCT
  • MEMFIS
  • CatID Reset

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building. Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

June 22, 2009

6/22/2009 MyUNIverse connection problems

Some residual problems from the weekend's hardware upgrade for the database servers have now been resolved. Some users were experiencing an "out of process memory" error when trying to login. The server memory space has been reconfigured and no new connections have been refused since that change was made.

Please report any further problems directly to the Computer Consulting Center (CCC) at (319) 273-5555.

June 29, 2009

7/1/2009 Oracle Database Server Restart

The Oracle database server requires a restart on Wednesday, July 1, 2009, 6:00 a.m. – 6:30 a.m. This will impact eLearning (Blackboard/WebCT) and WEBP (MyUNIverse portal) databases. The system will be available by 6:30 a.m.

Continue reading "7/1/2009 Oracle Database Server Restart" »

July 17, 2009

7/25/2009 Major System Outage

Due to hardware changes related to preparing for the new student system, all oracle based systems will be down Saturday 07/25/2009 from 7am - 10am, with the exception email will be down from 5AM to 10AM.

Continue reading "7/25/2009 Major System Outage" »

July 24, 2009

7/25/2009 Major System Outage - UPDATE

Due to hardware changes related to preparing for the new student system, all Oracle-based systems will be down Saturday 07/25/2009 from 7AM - 10AM. Email will be down from 3AM to 10AM rather than beginning at 5AM as previously announced.

Continue reading "7/25/2009 Major System Outage - UPDATE" »

August 3, 2009

8/7/2009 - Major System Outage

Email and CatID will be shut down for operating system and application patches, specifically to fix web based email client problems with regard to email attachments and timeout errors.
This will take a period of one hour Friday, August 7, starting at 10pm.

Continue reading "8/7/2009 - Major System Outage " »

August 10, 2009

8/10/2009 Emergency Restart of Production Database

Due to a bug in the file system our production database server must be restarted to get the production portal database back. This is going to be done at 3:30pm today. This will impact MEMFIS, WebCT, MyUNIverse, and web based reporting.

All databases are expected to be back by 4pm. A follow up email will be sent when this has been taken care of.

The root cause of this issue is the power outage in Gilchrist Hall over the weekend.

We are actively working with Sun on a permanent fix for this issue.

8/10/2009 Databases are up

All impacted databases are now up and their corresponding web/application servers can now be restarted.

August 31, 2009

09/07/2009 MyUNIverse System Maintenance

MyUNIverse will be unavailable beginning at 3 AM on Monday, September 7, 2009 due to scheduled system maintenance. Maintenance is expected to be complete by 5 AM.

November 18, 2009

11/23/2009 - MyUNIverse Brief Outage for Updates

We will be restarting the web server that handles MyUNIverse on Monday morning, November 23, around 6:00 a.m.to enable some security related updates. The total downtime should be less than 15 minutes.

About MyUNIverse

This page contains an archive of all entries posted to ITS Communications Corner Announcements in the MyUNIverse category. They are listed from oldest to newest.

MEMFIS is the previous category.

Network is the next category.

Many more can be found on the main index page or by looking through the archives.

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