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June 11, 2009

Ask Us! by Text Message

This summer Rod Library is experimenting with text messaging as another way for people to ask questions about library resources and services. Text messaging works well for simple questions that can be answered briefly such as:

*Which database has academic psyc journals?
*Does lib have Lord of the Rings movie?
*When does lib open Sat?

Text messages are received at the Rod Library reference desk and will be answered by the staff there during regular hours.

Rod Library does not charge for this service, but wireless service providers may charge for sent or received messages, according to the terms of individual cell phone plans. The library is not responsible for these charges.

Other communication methods- such as IM, in-person assistance at the reference desk, or telephone call - are more appropriate for some questions. These methods are all listed under the Ask Us! link on the library home page.

Send your text messages to us at 319-242-1508.

If you want to speak with someone about your research question, call 319-273-2838.

Posted by lyle at 11:25 AM | Permanent Link to this Post | Comments (0)

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